Engage Digital Platform Resources

In a fast-moving world where consumers expect connected everything at all times, why should customer support be any different? It doesn't have to be.

With Radisys Engage@Work, it isn't.

With the AI-based noise-reduction capability, say goodbye to the distractions of barking dogs, sirens, and lawnmowers on live calls.

Workforce Engagement - Secure, reliable and accurate internal communications made simple

The Radisys Engage Video Assistant, featuring Radisys CEO, Arun Bhikshesvaran, answers listens and responds to questions.

Radisys’ Al Balasco shares how the Engage Digital Platform builds on Radisys’ industry-leading Engage Media Server expertise to allow application developers and service providers to build new applications, services and capabilities in their networks..

Barcelona, Spain, Mar 1 (EFE-EPA) Being put through to a call center conjures feelings of dread and a hopeless acceptance that you will spend a good chunk of your day on hold listening to elevator music but imagine, instead, you were greeted by your favorite Bollywood star or the avatar of a deity – it is not as far-fetched as it sounds.

Technologies enabling vendors to win against nimble young providers.

In 2001, at a San Jose wireless conference, a speaker made an astute observation: we tend to overestimate what technology can do in five years. But we underestimate what it can do in 10.

Operating at the intersection of three key factors – Disaggregation, Broadband-Everywhere and Advanced Monetization

An enhanced cloud communication platform for differentiated AI-based digital engagements and immersive communication services based on Radisys’ leading media processing technology

Today’s fixed and wireless networks deliver higher bandwidth, faster speed, and 
improved processing performance to power real-time applications. Over-the-top (OTT) 
service providers and many network operators are already deploying CPaaS systems 
to link the network’s power with cloud computing, resulting in a fast-growing telecom 

Simplify programmable communications and instantly unlock the power of your network.

A webinar with Al Balasco, head of Media, Core and Applications at Radisys, and David Myron, Omdia Analyst. You will learn: