Deliver Next-Gen AI-Powered Communication Services

Unlock the era of Native Network AI to build and monetize a portfolio of differentiated Agentic AI-based digital engagements and immersive communication services.

Why Engage Digital Platform?

our force multiplier to deliver differentiated Agentic AI-based digital engagement and Native Network communication services​

Embrace Native Network AI
Go beyond traditional connectivity by transforming the network into an intelligent, active participant. Bring the human into digital interaction with Agentic AI, natural language, and immersive analytics. Create stickiness and demand for premium services that third-party apps cannot match.
Take full control
Deliver quality of experience and control costs with flexible hosting and visual no-code tools. Intuitively assemble complex AI logic and calibrate digital services to your environment, retaining complete authority over your architecture while significantly reducing traditional development overhead.​
Accelerate Innovation​
Launch differentiated services in weeks, not years. Our cloud-native architecture allows for deployment on an optimized, multi-access edge compute platform monetized for 5G network investments. Rapidly prototype, test, and scale new AI-driven communication services with unrivaled agility.​
Strategic Monetization​
Turn every call into a value-generating interaction. Shift from commodity connectivity to a high-margin service model by embedding intelligence directly into the network. Drive clear ROI for business customers while maximizing the return on your 5G infrastructure investments.

Elevate the Voice Network with Conversational Intelligence

From intelligent assistants to real-time insights - Radisys Engage Digital Platform embeds Agentic AI directly into native calls to transform trillions of global interactions into value-creating, smart communication experiences.

Engage Speak2Bot

Engage Speak2bot recognizes unique needs of customers from conversations to serve matching services. It relieves customers of scripted, pre-recorded, and often irrelevant messages from chatbots. Instead, it interacts and seeks information from customers to solve problems, such as steps for installing a new device. The clinchers are the sweet deals it offers your customers, such as discounted sales.

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Engage Intelligent IVR

Intelligent IVR is contextual customer service aided by intelligence that is able to parse whole conversations, not just keywords, to increase precision in answers. It replaces hardware-based interactive voice response systems familiar to customers with their tedious sequential menus and often irrelevant, pre-recorded answers.

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Engage In-Call Assistant

In-call assistants are like smart speakers ubiquitously available to interact on phone calls on any application and device. Speech analytics delivered from the cloud, or the service providers’ network, sifts intent and sentiment from conversations to personalize responses. It filters out jarring background noises, pesky dog barks, and emergency sirens. It creates new services, such as virtual assistants that can record phone calls and transcribe conversations.

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Engage Video Assistant

A conversational video bot that comes with a human face. It oozes emotions for intimate interaction with customers. The bot can shift to any mode of communication customers choose. It complements interactive conversations with displays of key data snippets on a sidebar to inform customers. It reads previous customer purchase and interest histories to personalize services. To cap it all, it makes recommendations for products to fulfill needs expressed during the conversation.

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Market-focused solution​

To win business today – and tomorrow – as agentic AI capabilities evolve

Healthcare
Enhance clinical efficacy by embedding communication directly into patient care. Automate routine interactions and provide real time conversational insights to ensure providers stay informed while delivering a seamless, proactive experience for every patient.​
Financial services
Shift to a high-trust digital experience with personalized engagement. Tailor communication to specific client goals and secure interactions with intelligent fraud detection while streamlining complex service delivery for better customer outcomes.​
Travel & Hospitality​
Accelerate guest services with automated self-service bots and immersive virtual assistants. Leverage speech analytics to understand customer preferences in real-time, delivering personalized experiences that drive loyalty and operational efficiency.​
Accessibility
Foster inclusivity by embedding a comprehensive suite of assistive features into every call. Including, real-time transcription and translation, alongside advanced audio enhancement, ensuring every user-regardless of hearing or language needs-can engage in meaningful, high-quality interactions.​

Foundations of digital engagement solutions

  • Spend more time on customer acquisition and less on software development.
  • Craft customized solutions APIs, SDKs, and network optimization options.
  • Zippy development and deployment with no code or low code and deploy on the cloud.
  • Gain a snapshot view of the state of delivery of a lifecycle of services.
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Accelerate time to market with programmable applications

Shorten delivery time and provide fine-grain customization to meet specific customer preferences.

Facilitate innovation and flexibility with APIs & SDKs

Add new services with APIs and SDKs to differentiate against new competitors and scale as needs grow. 

Build applications in a snap with Engage Visual Tool

Experiment and optimize services in a zip. Easy enough for non-developers to bring their ingenuity to contribute new services.

Simplify partner onboarding and control service management

Use a single interface to manage and monitor supply and demand of network resources.

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Dial +1 503-615-1240
Find answers to all your burning questions in a hassle-free way!