Engage Digital Platform Resources

Radisys Engage Intelligent Virtual Assistant has been named a winner of the 2023 Voice Technology Excellence Award by TMCnet. We are honoured to be recognized among other leading vendors in this rapidly-evolving space.

Congratulations to Engage Digital Platform for winning an award from TMCnet for the second year in a row.

Radisys has been honoured with the prestigious TMCnet 2023 Communications Solutions Product of the Year Award for the third time!

Over the past few decades, we've witnessed the accelerated evolution of digital engagement solutions, from the early days of mobile voice to the addition of mobile broadband data and the use of AI and machine learning, video analytics and connected everything potential with 5G networks.

Many industries are facing massive changes, from staffing shortages to rising costs. However, new technologies like conversational AI, computer vision, and programmable communications are emerging as powerful tools to address these challenges while creating new revenue opportunities.

With the recent advancements in Communication Platform as a Service (CPaaS) technology, communications solutions providers (CSPs) have a unique opportunity to help enterprises create streamlined experiences for customers and employees using CPaaS solutions.

In a world increasingly defined by connectivity and data, the evolution of technology is a relentless force, reshaping the way we communicate, work, and interact with each other and the digital realm. Programmable communications, video analytics, and 5G have emerged as pivotal domains that are not just changing the game but rewriting the rules altogether.

The world of mobile communications is at a crossroads, where a number of innovative technologies, such as programmable communications, media analytics, 5G, AI, and cybersecurity, are converging to drive startling new advancements for enterprises.

Virtual and hybrid work environments have become significantly more common due to the COVID-19 pandemic. While there are numerous benefits to this type of work, including the flexibility and freedom that they provide, employees are also experiencing many downsides, particularly with the loss of communication and camaraderie that comes with working alongside colleagues in person.

In this episode @Nick Johnson of @UKTIN discusses with @Al Balasco, Head of Media and Applications, at @Radisys how the evolution of digital engagements is impacting next-gen networks in the UK market.

The podcast digs deep into the advancement of private mobile networks in the UK, and the innovative applications and services in the mobile network space.

Recently, I had the opportunity to participate alongside fellow telecommunications colleagues in a CPaaS Acceleration Alliance panel discussion to explore the importance of CPaaS technology in reinventing and transforming patient care in the healthcare industry.

Engage VideoChime is an effective video marketing tool designed for in-call communication. It enables both consumers and enterprises to share personalized short videos, audio clips, and static images with their callers
during various stages of a voice or video call.