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The Radisys Engage Video Assistant is a conversational AI-based cloud application to create unique call bots. Users can call the video bot to get immediate information without the hassle of waiting on hold.

The Radisys Engage Video Assistant is a conversational AI-based cloud application to create unique video call bots. Users can call the video bot to get immediate information without the hassle of waiting on hold.

Throughout the evolution of communication technologies, the mantra of “voice is king” rings loud and clear. Voice is now becoming a preferred way of interacting with devices and applications due to the popularity of smart speakers, voice-enabled applications, and conversational artificial intelligence (AI).

The new-age customer experience centers demand a conversational voice-powered virtual assistant application that can scale to handle the rising demand for digital customer interactions—cost-effectively. 

Interactive Voice Response (IVR) systems are a prime operational service that helps companies provide services to their customers. Yet, many IVRs reside on legacy ecosystem platforms that subject callers to confusing and frustrating button-pushing.

Radisys Engage Virtual Assistant (EVA) is the world’s 1st App-less AI-powered video bot application that users can simply dial into. Unlike commoditized chatbots and voice-based digital assistants that need internet connectivity, the EVA answers queries with video responses by human-like avatars that can be integrated in any IVR telephony solution, websites and apps.

Radisys Engage Video Assistant is the world's 1st App-less AI-powered video bot application that users can simply dial into. This video features the 1st Video Call Bot, demonstrating how the EVA answers queries with human-like avatars which can be integrated in any IVR telephony solution, websites, and apps.

This finance use case for the Radisys Engage Video Assistant demonstrates how a video call with can easily and effectively answer customer questions with a personal touch.

Request a personalized demo of the Engage Video Assistant